Coronavirus Agency Updates – Citizens for Citizens, Inc.

Coronavirus Agency Updates

In response to recent updates with the Coronavirus/COVID-19 and announcements from MA Gov. Baker,
Citizens for Citizens, Inc. will be effectively closed, but will keep essential operations open for our clients, including Food Pantry and Energy/Fuel Services. 
Regardless of changes, all of our programs and staff are available by phone or e-mail.
Please consult this web page and our Facebook page for more info and program updates as they occur. Thank you.

Fuel Assistance (LIHEAP)

Our Fuel Assistance offices are closed to the public, but staff will still be working to process applications. Applications can be filed by calling our fuel office and a worker will fill out an application over the phone. Deadline for applications is 5/29/2020. Clients will be required to submit the necessary documentation in order to complete their file, which can be done via mail or by dropping the paperwork off in the drop-box outside of our Griffin St office.  Please call us at 508 – 679 – 0041 for Fall River and 508 – 823 – 6346 for the Taunton area. The public can also e-mail the fuel program at and someone will contact you within 24 to 36 hours during the week. Those who have already applied can access information 24/7 by calling 508 – 676 – 7398. Those who have incomplete applications can also complete their file by mailing in missing information or dropping the information in the secure drop-box. Please be advised that utility companies are currently not terminating any service.  If you have no heat due to lack of a deliverable fuel or have had your services disconnected, please contact our office immediately.

Energy Efficiency Programs

Weatherization, Heater Repair, and Appliance Management offices will be closed to clients. There will also be no home visits at this time. Please call our offices to schedule appointments for a later time or for other issues, concerns, and emergencies.

Food Pantry

Our Fall River Food Pantry will remain operational, but food will be distributed outside our Main Office. Regular hours still apply.

The pantry in Taunton will be closed with no food available.

Income Tax (VITA)

All pending VITA tax appointments are postponed until further notice.  We will reschedule all prior cancelled appointments when we resume normal operation.

Senior Community Service Employment Program (SCSEP)

SCSEP office will be closed, but will still be accepting calls and e-mail for recruiting and other information.

Foster Grandparent Program (FGP)

The Foster Grandparent Program will be shut down until further notice due to school and day care centers closing. Contact the office for more information.

Retired Senior Volunteer Program (RSVP)

RSVP Volunteers please stay home from their respective sites until further notice. Contact the office for more information.

Head Start/Early Head Start

Our Head Start sites are closed to children. Staff members are available remotely. Efforts are ongoing to connect Head Start families with community resources. Please click the “Letter from Head Start Director” button below for more details and information.

Family Planning

Family Planning offices are currently open. Please call ahead for an appointment if possible.

Family Child Care

Due to Governor Baker’s newest request, all Family Child Care Homes will be closed until 5/4/20.  Our Providers will be reaching out to our current families to check in.  If anyone needs support please call 508-324-7517 ext. 225 or email

After School Day Care

ASDC will be shut down effective Monday, March 23 and will reopen Tuesday, April 7th. We’ll be reevaluating on a day to day basis.

Extended Day

Extended Day will be shut down effective Monday, March 23 and will reopen Tuesday, April 7th. We’ll be reevaluating on a day to day basis.

SNAP Assistance

Our SNAP office is currently closed to the public, however, working remotely to answer any questions and concerns the public may have.

Women, Infants & Children (WIC)

Both Taunton and Attleboro WIC offices are closed at this time. All appointments will be done over the phone and participants may need to email documents depending on the type of appointment they have. Please email TAWIC@CFCINC.ORG and put your office in the subject line (Taunton, Attleboro, or Mansfield). We ask that you please not fax us information as we are unable to access the fax machines. WIC staff are calling participants at their scheduled appointment times. People with questions or who need to schedule an appointment may call the Taunton office at 508-823-6346.