Fuel Assistance Program – Citizens for Citizens, Inc.
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Fuel Assistance Program (LIHEAP)

American families have to make tough decisions when it comes to their finances. Do you pay for child care over food? Energy bills over medicine? With the help of the LIHEAP program, you can make less compromises on the important things.

The Fuel Assistance program assists eligible households pay their heating bills during the winter/spring season or until benefits are exhausted. Clients also receive various discounts such as telephone discounts, electric discounts, and gas and oil discounts. Clients will also be provided help with past due arrearage management.

The benefits don’t stop there! When you qualify for LIHEAP, you gain access to our other energy related services including Weatherization, Heating Repairs, and Appliance Management to enhance the energy efficiency of your home, saving you even more money.

Income Guidelines for 2021 have been released and can be viewed here!

Program Details:

Eligibility: Eligibility is based on annual gross household income, family size and annual heat consumption. Income guidelines used are established by the federal government.

Service Area: Fall River, Assonet, Freetown, Rehoboth, Swansea, Somerset, Seekonk, Westport, Taunton, Berkley, Dighton, and Lakeville.

Documentation Needed: Clients must document a minimum of “4” consecutive weeks of income or any number not to exceed the prior “52” weeks. Proof of residence is required for all applicants by submitting a copy of a current heating or electric bill. Social security numbers are requested of all household members over 18 yrs of age. Proof of housing costs is also required. For renters, please submit a copy of the current lease or rent receipt and for homeowners, please submit a current mortgage statement, real estate tax bill and homeowners insurance policy with an annual premium.

Households must document US Citizenship or “Qualified Alien Status” for all members. Some examples of documentation are: social security card, birth certificate and/or green card. Please contact our office for a complete list of acceptable documents.

All necessary forms can be viewed and downloaded here.

Please note: Households that include non-citizens may be eligible for fuel assistance benefits if the non-citizens are “Qualified Aliens” or if at least one member of the household is a United States citizen (which may include a child born in the US). Green cards (INS Form I-551) are one of the documents that establish “Qualified Alien” status for a member of the household. Again, please contact our office for a more complete list of acceptable documents.

Application Process: Face to face interview with an intake worker for the initial application of assistance is required. In subsequent years, client is mailed a pre-printed application which the client verifies for accuracy of the information or updates incorrect information and returns the application to C.F.C.’s Fuel Office.

Fall River Office

Director: Garth Patterson
E-mail: fuelmail@cfcinc.org

Address: 250 Griffin St., Fall River, MA 02724
Telephone: (508) 679-0041
Automated Telephone Line: (508) 676-7398
(Four languages: English, Spanish, Portuguese, Khmer)
FAX: (508) 675-0245

Office Hours:

November 1st thru April 30th
Mon/Wed/Thur 8:30 a.m. – 4:30 p.m.
Tuesday 8:30 – 6:30 p.m.
Friday emergencies only 8:30 a.m. – 4:30 p.m.
Sat. 9:00 a.m. – 12:00 p.m.

Off-Season Office Hours:

Mon. – Fri. 8:30 a.m. – 4:30 p.m.

Taunton Office

Director: Garth Patterson

Contact E-mail: fuelmail@cfcinc.org

Address: 1 Taunton Green, Taunton MA 02780
Telephone: (508) 823-6346
Automated Telephone Line: (508) 676-7398
(Four Languages: English, Portuguese, Spanish, Khmer)
FAX: (508) 823-6348

Office Hours:

From November 1st Thru April 30th

Mon. – Thur. 8:30 a.m. – 4:30 p.m.
First Saturday of the month 9:00 a.m. – 12:00 p.m.
Fridays are for emergencies only 8:30 a.m. – 4:30 p.m.

Off-Season Office Hours:

Mon. – Fri. 8:30 a.m. – 4:30 p.m.