Work at Citizens for Citizens

Job Title: Certified Application Counselor (CAC) / Enrollment Specialist

Reports to: Deputy Director

Program: Medicaid Expansion/MassHealth Members Outreach & Enrollment (CCC Network, in partnership with Health Care for All)

Location: 264 Griffin Street, Fall River, MA

Status: Part time 25-27 hours per week, Grant-Funded (one-year term; possible renewal)

Salary: $22.00/hour

Non-Exempt 

Position Overview:
Citizens for Citizens, Inc. (CFC) seeks a full-time Certified Application Counselor (CAC) / Enrollment Specialist for the statewide Connecting Communities to Care (CCC) network, coordinated by Health Care For All (HCFA). This role provides culturally responsive outreach, education, and enrollment assistance to the Fall River Community in navigating MassHealth and Health Connector coverage — helping them understand eligibility changes, respond to notices, use the MyServices portal, and apply for, renew, or regain coverage. Priority populations include Medicaid Expansion members ages 19–64, people experiencing homelessness, immigrants and refugees, older adults, people with disabilities, and residents who speak languages other than English. CAC certification is completed through HCFA/MassHealth training after hire, with ongoing support from the statewide network.

Principal Duties and Responsibilities (Essential Functions):
Duties include but not limited to:
● Conduct community-based outreach on MassHealth changes, redetermination timelines, and available supports.
● Educate residents on MassHealth/Health Connector eligibility, notices, deadlines, and required documentation.
● Guide residents in using the MyServices portal and share reliable vaccine information.
● Build relationships with local partners (health centers, shelters, schools, faith and immigrant/refugee-serving organizations).
● Complete CAC certification training and maintain certification in good standing.
● Provide one-on-one help applying for, renewing, or regaining MassHealth and Health Connector coverage.
● Resolve coverage gaps, lapses, or denials; maintain accurate, confidential case records.
● Screen for and refer residents to Medicare Savings Programs, food assistance, My Ombudsman, and CFC’s internal programs (housing, food, childcare, energy assistance).
● Participate in HCFA’s CCC network trainings and technical assistance; track outreach/enrollment data and submit required reports.

Qualifications & Skills Required:
1. High school diploma or equivalent (Associate’s/Bachelor’s preferred) or equivalent experience.
2. Willingness to complete CAC certification within first 30–60 days of employment.
3. Strong interpersonal skills; ability to build trust across diverse communities.
4. Ability to learn public benefits eligibility rules and systems; basic computer proficiency.
5. Reliable transportation for local outreach travel.
6. Commitment to person-first, non-stigmatizing approaches to working with people navigating poverty or health system barriers.

Preferred (not required):
● Bilingual/multilingual (e.g., Portuguese, Spanish).
● Prior experience with MassHealth, Health Connector, or public benefits enrollment.
● Experience with older adults, people with disabilities, people experiencing homelessness, or immigrant/refugee communities.
● Familiarity with Fall River-area community resources.

Working Conditions:
Combination of office-based work and community outreach (health centers, shelters, events, home visits as appropriate). Occasional evenings/weekends for outreach events; some local travel required.

Physical Requirements:
While performing the duties of this position, the employee may occasionally be required to perform minimal physical duties such as standing, walking, sitting for lengthy periods, and reaching with hands and arms, and stooping. The role requires sitting for periods of time and extensive use of the telephone and computer for case documentation. The employee will regularly travel locally to conduct outreach and may occasionally be required to physically lift up to 25 pounds for files, outreach materials, or event supplies.

Please send resumes to: Garth Patterson gpatterson@cfcinc.org

Citizens for Citizens, Inc. Head Start/ Early Head Start
Preschool Teacher Assistant: Full Day, Full Year

Responsibilities include but are not limited to:
● In the absence of the Teacher assumes full responsibility of the classroom or center as well as the supervision of the substitute and any volunteers.
● Assists the Teacher with planning activities and learning experience of the children.
● Participates in parent/guardian conferences, home visits (2 per year minimum) and team conferences as part of the interdisciplinary team.
● Assists the Teacher with evaluating and assessing individual children to determine needs and individual programming.
● Assist Teacher with completing necessary paperwork.
● Assist The Teacher in developing parent activities at the center or classroom level and encourages parents to participate in the program.
● Complies with all Head Start Performance Standards and Department of Early Education & Care Regulations.
● In addition to above, any reasonable task deemed necessary by the project Director to meet goals and objectives.

Physical requirements:
Ability to lift/carry up to 40 lbs; ability to maintain full attention at all times when working with children and/or families; sufficient mobility and strength to repeatedly sit, stand, carry infants/toddlers, balance, stoop, walk, stretch, bend, reach, kneel, and have full range of body motion; ability to react and move quickly; sufficient vision and hearing to perform job duties;

Must have a physical every two years. A physician’s certificate is required.

Qualifications:
● CDA / Associate’s in Early Childhood Education, Human Services or related field
● Preschool Teacher Certified through EEC
● Bilingual Spanish/Portuguese

Schedule:
● Monday – Friday, 30 Hours minimum per week, maximum of 52 weeks

Pay rate:
● $22.89 per hour with CDA credential, $25.18 per hour with Associates degree

Excellent Benefit Package:
● Health & Dental Insurance, Life & Disability Insurance
● Paid Vacation, Sick & Personal Time
● Tuition Reimbursement

To Apply:
● Submit resume to Diane.Vazquez@cfcinc.org
● Deadline to apply is 8/21/26

Job Title: Nurse

Department: Head Start

Reports to: Health & Nutrition Coordinator

Non-Exempt

Position Overview:
● Maintain updated health information on children assigned.
● Maintain the health and safety regulations for the centers assigned.

Principal Duties and Responsibilities (Essential Functions):
● Participate in the health screening and intake process for all children in/or entering the program.
● Participate in planning, assessing and identifying the medical needs of the program. Integrate health education into the classrooms and other program activities.
● Participate as a member of the interdisciplinary team at center conferences and attend required staff meetings and training sessions.
● Submit all required reports and control sheets to the Health & Nutrition Coordinator and prepare individual health plans on children when necessary.
● Give First Aid if a child is ill or injured when qualified staff is not available.
● Advise parents of their child’s progress regarding weight and height.
● Participate in the preparations, implementations and recording of information from physical examinations, hearing, vision and dental screenings, and TB tests for children, staff members and volunteers.
● Review children’s medical and immunization records before entering into the program and help parents complete such records.
● Transfer pertinent information to school health records before the child enters the public school system if requested.
● Participate in a disability evaluation meeting with the public school personnel.
● Input medical information when received from the parent into the computer system.

In addition to above, any reasonable task deemed necessary by the project Director to meet goals and objectives.

Qualifications & Skills:
An attitude which is consistent with the nursing profession and is consistent with principles of early childhood education and Head Start Performance Standards. A graduate of an approved school of nursing who is currently registered to practice nursing in Massachusetts. Ability to initiate and maintain good interpersonal relationships with children, parents and other staff members.

Must have a valid driver’s license and reliable vehicle.

Physical Requirements:
Ability to lift/carry up to 40 lbs; ability to maintain full attention at all times when working with children and/or families; sufficient mobility and strength to repeatedly sit, stand, carry infants/toddlers, balance, stoop, walk, stretch, bend, reach, kneel, and have full range of body motion; ability to react and move quickly; sufficient vision and hearing to perform job duties; ability to drive/operate a motor vehicle; sufficient manual dexterity and eye-hand coordination to perform job duties.

Must have a physical every two years. A physician’s certificate is required. New employees must have proof of TB test within the prior year. Thereafter, employees must have an assessment of TB every year.

Applicant must undergo the following background checks:
Criminal Offender Record Information (CORI) check
Department of Children and Families (DCF) check
Sex Offender Registry Information (SORI) check
Fingerprint-based national and state criminal history background checks

Schedule:
 Monday – Friday 8:00am to 4:00pm
 35 Hours per week Minimum 41 weeks per year
 $21.22 per Hour

Please send resumes to diane.vazquez@cfcinc.org

Job Title: Family Advocate

Union Position

Responsibilities include but are not limited to:
● Act as Team Leader, facilitating interdisciplinary team meetings and managing children’s records.
● Develop a Parent, Family, and Community Engagement Plan with each family.
● Plan and implement family and community activities with parent and staff input.
● Ensure monthly parent meetings; elect and support Policy Council representatives.
● Organize individual and group activities for parents.
● Conduct home visits to complete paperwork and build relationships with Head Start & Early Head Start families.
● Make referrals to social, mental health, and educational agencies; track outcomes.
● Document all family and team communications accurately in the program database.
● Support recruitment efforts and enrollment.
● Monitor child attendance to meet Head Start standards.
● Arrange transportation and childcare for parents to attend appointments and meetings.
● Serve on a community board or council and encourage parent involvement.
● Participate in supervisory meetings and maintain required paperwork.
● Collaborate with parents and community agencies to enhance local services.
● Perform other duties as assigned by the Director to achieve program goals.

Qualifications:
● Associate’s Degree in Social Work, Sociology, Psychology or related field
● Able to read, write and speak Portuguese

Schedule:
● Monday – Friday, 35 Hours per week (maximum)
● 43 weeks a year (minimum)

Pay Rate:
$22.63 an hour with Associates degree
$29.70 an hour with Bachelor’s degree

Physical Requirements:
● Ability to lift/carry up to 40 lbs
● Ability to maintain full attention at all times when working with children and/or families;
● Sufficient mobility and strength to repeatedly sit, stand, carry balance, stoop, walk, stretch, bend, reach, kneel, and have full range of body motion;
● Ability to react and move quickly;
● Sufficient vision and hearing to perform job duties;
● Ability to drive/operate a motor vehicle; sufficient manual dexterity and eye-hand coordination to perform job duties.
● Must have a physical every two years. A physician’s certificate is required. New employees must have proof of TB test within the prior year. Thereafter, employees must have an assessment of TB every year

Why you’ll love working at CFC Head Start:

CFC Head Start offers a fun and supportive work environment with paid, on the job training and a great benefit package for permanent employees including vacation, sick & personal time, health, dental, life & disability insurance and tuition reimbursement!

Please submit resume to diane.vazquez@cfcinc.org

Position Overview:
Direct care and supervision of school-age children (5-13 yrs of age)
Bus monitoring from school to program center

Principal Duties and Responsibilities (Essential Functions):
– Directly responsible for the care and teaching of school-age children under the supervision of the supervisory staff
– Complete and submit weekly activity plans
– Execute planned center activities under the direction of the supervisory staff
– Complete monthly anecdotal records and annual reports of enrollees
– Assist in general meal and snack duties
– Bus monitoring duties (Robeson Site)

Requirements & Skills:
18 years of age
High school diploma or GED
6 months experience working in a supervised school-age setting, preferred

Physical Requirements:
While performing duties of this position, the employee may occasionally be required to perform minimal physical duties such as stand, walk, sit for lengthy periods and reach with hands, arms and stoop. Will be required to attend field trips during the summer and vacation months. The employee may occasionally be required to physically lift up to 25 pounds.

Hours:
Monday – Friday 1:30 – 5:30 p.m. (after school)
Full-time (vacations and summer)
Deadline: N/A

Pay Rate:
$19.17 per hour

Please submit resume to:
Citizens For Citizens, Inc.
427 Robeson Street
Fall River, MA 02720
Attn: Eloise Carrier
eloise.carrier@cfcinc.org

Position Overview:
Direct care and supervision of school-age children (5-13 yrs of age)
Bus monitoring from school to program center

Principal Duties and Responsibilities (Essential Functions):
– Assist with the direct care of children in group (1:1 or small group)
– Prepare craft and sport supplies for group (only if children are assisting)
– Clean work space (i.e. tables, chairs, floor, chalkboard, etc.) (only if children are participating)
– To participate in group activities, individual student assignments and field trips
– Bus monitoring duties (Robeson Site)
– All other duties assigned at the discretion of the site supervisor

Requirements & Skills:
18 years of age
High school diploma or GED

Physical Requirements:
While performing duties of this position, the employee may occasionally be required to perform minimal physical duties such as stand, walk, sit for lengthy periods and reach with hands, arms and stoop. Will be required to attend field trips during the summer and vacation months. The employee may occasionally be required to physically lift up to 25 pounds.

Hours:
Monday – Friday 1:30 – 5:30 p.m. (after school)
Full-time (vacations and summer)
Deadline: N/A

Pay Rate:
$18.43 per hour

Please submit resume to:
Citizens For Citizens, Inc.
427 Robeson Street
Fall River, MA 02720
Attn: Eloise Carrier
eloise.carrier@cfcinc.org