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Volunteer Income Tax Assistance Program (VITA)

VITA appointments for the 2022 – 2023 tax season are now closed.

It’s a fact: The Earned Income Tax Credit (EITC) and Child Tax Credit (CTC) help keep thousands of families from falling into poverty every year. Get the credits you deserve!

Filing taxes can be a confusing and expensive process to navigate, making it harder for struggling families to receive these crucial tax credits. With the help of CFC’s Volunteer Income Tax Assistance Program, trained volunteers work to prepare and electronically file income tax returns for eligible, low-income families for free, enabling more families to take advantage of EITC and CTC. Volunteers will also help provide financial literacy training and resources to participating families.

We are always looking for Tax Preparation volunteers, so please reach out if you are interested in helping the program! 

Program Details:

Eligibility & Criteria: This program is geared toward households with income of less than $60,000. We do not complete tax returns for rental, corporation, or business incomes.

Documentation Needed:

  • Personal Information
    • Valid Picture ID (Driver’s License or Passport)
    • Social Security Cards for all listed on return
  • Proof of Income
    • W-2’s
    • 1099’s
    • Including, but not limited to unemployment, interest, lottery/gambling winnings, self-employment income, alimony, etc
    • We do not prepare returns which include rental income or self-employment with expenses over $10,000 or depreciation and inventory.
  • Proof of Health Insurance
  • Additional Items
    • Amount paid for rent
    • Tax Return from last year if available
    • Child care expenses including provider’s address and Tax ID #
    • Tuition and Student Loan Statements
    • Bank Routing and Account Numbers for Direct Deposit
    • Both spouses must be present to sign a join return

Appointment Process:  Taxpayers will make an appointment with CFC staff to drop off their tax documents. All returns will be prepared remotely by our volunteers and will not be done while the taxpayer waits. A second appointment to sign and pick up your completed tax return will be made after the return is completed.

Seasonal Operation: The program operates from February through mid-April.


Fall River Office

Program Director: Clarsen Louis


Address: 264 Griffin Street Fall River, MA 02724
Telephone: (508) 679-0041 ext. 713

Office Hours (By Appointment Only) :

Monday – Thursday, Saturday Morning

Taunton Office

Program Director: Clarsen Louis


Address: 1 Taunton Green Taunton, MA 02780
Telephone: (508) 679-0041

Office Hours (By Appointment Only) :

Friday – 10 a.m. – 3 p.m.