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Heater Repair Program (HEARTWAP)

An unexpected expense, like a broken heater, can place unwanted strain on your finances and your health.

Our Heater Repair Program provides homeowners and some tenants with repairs and replacement of heaters. Though the program is primarily run as an emergency-based program, the program will also clean and tune or replace poor or inoperable heaters.

In combination with our Fuel Assistance, Appliance Management, and Weatherization programs, you can have peace of mind when it comes to your home and wallet. All programs and more are open to you if you’re eligible for Fuel Assistance.

Program Details:

Eligibility: Owners that are receiving fuel assistance benefits. Renters may be eligible for minor service.

Service Area: The program operates in the Greater Fall River, Greater Taunton, and Greater New Bedford areas. We also offer services to eligible clients in the following communities: Acushnet, Mattapoisett, Marion, Rochester, Dartmouth, Fairhaven and New Bedford.

Documentation Needed: If a boiler or furnace replacement is needed, proof of home ownership is required. Owner must sign an agreement allowing the heating system to be evaluated, and where warranted, repairs or replacement to be conducted.

Application Process: Call 508-675-2157 Ext 277 or e-mail

Criteria for Selection: Eligible households with a “No Heat” situation are given first priority. Households with elderly, handicapped, children six or under are given additional priority.

Fall River Office

Director: Madeleine Cormier

Address: 1535 South Main Street Fall River, MA 02724
Telephone: (508) 675-2157 Ext. 287
Fax: (508) 324-7522

Office Hours:

Mon. – Fri. 8:00 a.m. – 4:00 p.m.