Tax Preparation – Citizens for Citizens, Inc.
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Volunteer Income Tax Assistance Program (VITA)

The VITA program is closed for the season. Thank you!

It’s a fact: The Earned Income Tax Credit (EITC) and Child Tax Credit (CTC) help keep thousands of families from falling into poverty every year. Get the credits you deserve!

Filing taxes can be a confusing and expensive process to navigate, making it harder for struggling families to receive these crucial tax credits. With the help of CFC’s Volunteer Income Tax Assistance Program, trained volunteers work to prepare and electronically file income tax returns for eligible, low-income families for free, enabling more families to take advantage of EITC and CTC. Volunteers will also help provide financial literacy training and resources to participating families.

It’s almost tax time! Citizens for Citizens is recruiting volunteers to prepare tax returns virtually from January through mid-April. No experience is necessary, just a desire to volunteer a few hours each week. Reach out to Pam Crombie at or call 508-679-0041, Ext. 213 for more information.

Program Details:

Eligibility & Criteria: This program is geared toward households with income of less than $57,000.

Documentation Needed: Social security cards, photo identification, dates of birth, proof of taxable income such as W-2 forms, and relevant expense records must be provided at the time that the returns are prepared. If you received the advanced Child Tax Credit in 2021, you will receive a Letter 6419 from the IRS, which will be needed for tax preparation purposes.

Appointment Process:  Taxpayers will make an appointment with CFC staff to drop off their tax documents. All returns will be prepared remotely by our volunteers and will not be done while the taxpayer waits. A second appointment to sign and pick up your completed tax return will be made after the return is completed.

Seasonal Operation: The program operates from February through mid-April.

Appointment Booking starts on Jan. 18th, 2022

Program officially starts the first week of February in Fall River and Taunton.

Fall River Office

Program Director: Pamela Crombie


Address: 264 Griffin Street Fall River, MA 02724
Telephone: (508) 679-0041

Office Hours (By Appointment Only) :

Monday – Thursday, Saturday Morning

Taunton Office

Program Director: Pamela Crombie


Address: 1 Taunton Green Taunton, MA 02780
Telephone: (508) 679-0041

Office Hours (By Appointment Only) :

Friday – 10 a.m. – 3 p.m.