MA Coronavirus Info

Free Fall River Testing Sites

CDC – Coronavirus Info

Coronavirus Agency Updates

In response to recent updates with the Coronavirus/COVID-19 and announcements from MA Gov. Baker,
Citizens for Citizens, Inc. will be effectively closed, but will keep essential operations open for our clients, including Food Pantry and Energy/Fuel Services. 
Regardless of changes, all of our programs and staff are available by phone or e-mail.
Please consult this web page and our Facebook page for more info and program updates as they occur. Thank you.
Updated 7/13/2020

Fuel Assistance (LIHEAP)

Our Fuel Assistance offices are closed to the public, but staff are still working to take new applications over the phone, answer questions for clients regarding program requirements and benefits and answering client mail to determine eligibility. Applications are being taken by phone for 2020-21. Clients are required to submit the necessary documentation in order to complete their file, which can be done via mail or by dropping the paperwork off in the drop-box outside of our Fall River Griffin St. office or just inside the door of our Taunton office. Please call us at 508 – 679 – 0041 for Fall River and 508 – 823 – 6346 for the Taunton area with any questions. The public can also e-mail the fuel program at and someone will contact you within 24 to 36 hours during the week. Those who have applied this fuel season can access information 24/7 by calling 508 – 676 – 7397.  All returning clients from the prior year should have received their applications in the mail except those who have heat included in their rent (heat-included applications are sent out late November). Please be advised that utility companies are currently not terminating any service.  If you have no heat due to lack of a deliverable fuel or have had your services disconnected, please contact our office immediately.  

Coming soon…Online Applications!

Energy Efficiency Programs

Weatherization, Heater Repair, and Appliance Management offices are closed to clients. We have begun performing limited house visits. Please call our offices to schedule appointments for a later time or for other issues, concerns, and emergencies.

Food Pantry

Our Fall River Food Pantry is still operational. Regular hours still apply with food being distributed outside our Main Office on Griffin St. Please plan ahead due to size/weight of food packages. 

The pantry in Taunton is closed with no food available.

Income Tax (VITA)

All pending VITA tax appointments are postponed until further notice.  We will reschedule all prior cancelled appointments when we resume normal operation.

Senior Community Service Employment Program (SCSEP)

SCSEP office is closed, but is still be accepting calls and e-mail for recruiting and other information.

Foster Grandparent Program (FGP)

The Foster Grandparent Program is shut down until further notice due to school and day care centers closing. Contact the office for more information.

Retired Senior Volunteer Program (RSVP)

RSVP Volunteers please stay home from their respective sites until further notice. Contact the office for more information.

Head Start/Early Head Start

The Head Start & Early Head Start Program has reopened for in-person and e-learning services. The main office at 427 Robeson Street is open Monday-Friday from 8am-4pm for phone calls and deliveries. All classrooms are open for children with seats currently available for both in-person and e-learning.  School bus transportation is also available for those in need. We are still enrolling children ages 0-5 for the 20/21 school year. Please use the “Program Page” button found below to use our online application system or call 508-675-2151 to apply.

Family Planning

Family Planning offices are currently open. Please call ahead for an appointment if possible.

Family Child Care

Our Family Child Care Providers have worked extremely hard to create their reopening plans for the state and are now re-open. Their operating hours are from 7:00am-5:00pm Monday through Friday. They are taking every precaution necessary to keep the children and families in their care healthy and safe.  If you have any questions or concerns please feel free to reach out to me at 508-324-7517 ext 225 or email at

After School Day Care

ASDC has reopened with limited hours and limited space availability due to COVID-19 and state protocols.  Parents/guardians who had children enrolled with the program before the closure caused by COVID 19 should contact the ASDC office to indicate their continued need for service.

Extended Day

The Extended Day Programs at the Spencer Borden and Greene School have reopened with limited hours and limited space availability due to COVID-19 and state protocols.  Parents/guardians who had children enrolled with the program before the closure caused by COVID 19 should contact the Extended Day office to indicate their continued need for service.

SNAP Assistance

Our SNAP Assistance office is currently closed to the public. Please call the office so our team can figure out your needs and assist you properly.

Women, Infants & Children (WIC)

Both Taunton and Attleboro WIC offices are closed at this time. All appointments will be done over the phone and participants may need to email documents depending on the type of appointment they have. Please email TAWIC@CFCINC.ORG and put your office in the subject line (Taunton, Attleboro, or Mansfield). We ask that you please not fax us information as we are unable to access the fax machines. WIC staff are calling participants at their scheduled appointment times. People with questions or who need to schedule an appointment may call the Taunton office at 508-823-6346.